Last Updated: [Insert Date]

Welcome to Urban Wear Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of www.percivalmensshop.com and all purchases made through our platform. By accessing our site and making purchases, you agree to these terms in full.

Artisan Note: Just as we craft our Casentino overshirts and crochet-stitched shirts with care, we’ve prepared these terms with equal attention to detail—clear, considered, and designed for your understanding.

1. Our Customers

Urban Wear Shop caters to discerning individuals who appreciate:

  • Handcrafted menswear with artisanal details
  • Contemporary takes on heritage styles (from Cuban collar shirts to Casentino overshirts)
  • Quality fabrics and considered construction
  • Limited edition collaborations

By using our services, you confirm you are at least 18 years old or have parental consent.

2. Website Use

Your Responsibilities:

  • Provide accurate account information
  • Maintain confidentiality of login details
  • Use the site lawfully and without malicious intent
  • Respect our intellectual property (see Section 7)

Our Commitment:

  • Present products with honest representation
  • Secure your personal data per our Privacy Policy
  • Maintain site availability (excluding necessary maintenance)

3. Products & Services

Product Characteristics:

Our collections feature:

  • Handcrafted elements: Crochet stitching, artisanal knitwear, and tailored overshirts
  • Natural fabrics: Linen, wool, and premium cottons
  • Limited availability: Especially for Collaboration pieces

Important Notes:

  • Colors may vary slightly due to screen settings
  • All measurements are approximate
  • Some items (hats, gift cards, final sale Collaborations) are non-returnable

4. Orders & Payments

Order Process:

  1. Add items to cart
  2. Proceed through checkout with accurate delivery details
  3. Receive order confirmation via email
  4. We process within 1-2 business days (excluding weekends/holidays)

Payment Methods:

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Options:

Service Cost Carrier Delivery Time
Standard £12.95 DHL/FedEx 10-15 business days after dispatch
Free Shipping Orders over £50 EMS 15-25 business days after dispatch

Delivery Note: We currently cannot ship to certain Asian countries and remote areas. Contact [email protected] if uncertain about your location.

5. Returns & Refunds

Our Policy:

  • 15-day return window from delivery date
  • Items must be unworn, unwashed, with original packaging and tags
  • Original proof of purchase required

Return Process:

  1. Email [email protected] within 15 days
  2. Include order number and return reason
  3. Ship to: Urban Wear Shop Returns, 89 Penny St, Lancaster, GB LA7T 5OY
  4. UK customers receive prepaid label; international customers must use tracked shipping

Refund Timeline:

  • Processing: 3-5 business days after receipt
  • Refund issued to original payment method
  • Bank processing may take 5-10 additional days

6. Damaged or Incorrect Items

For flawed craftsmanship (e.g., imperfect crochet stitching) or shipping errors:

  • Notify us within 48 hours of delivery
  • Provide photographic evidence
  • We’ll arrange expedited replacement at no cost

7. Intellectual Property

All content on our site—including designs of our overshirts, knitwear patterns, and collaboration collections—are protected by copyright and trademark laws. You may not:

  • Reproduce product designs or photographs
  • Use our brand name for unauthorized purposes
  • Reverse-engineer our unique garment constructions

8. Liability Limitations

While we take artisan-level care with every order:

  • We’re not liable for delays beyond our control (customs, weather, etc.)
  • Our total liability is limited to the order value
  • We don’t exclude liability for death/personal injury caused by negligence

9. Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

Contact Us

For questions about these terms or our handcrafted collections:

Urban Wear Shop Team
89 Penny St, Lancaster, GB LA7T 5OY
[email protected]