At Urban Wear Shop, we approach your privacy with the same artisan care we apply to our crochet-stitched shirts and Casentino overshirts. This policy outlines how we handle your personal information as you navigate our global collection—from Cuban collar shirts to artisan knitwear.

1. The Information We Collect

Like our meticulously curated clothing collections, we only gather essential data to enhance your shopping experience:

  • Identity Details: Name, email, and shipping address—the essentials for delivering your Champion & Percival collaborations or linen essentials
  • Transaction Information: Payment details (processed securely through Visa/MasterCard, JCB, or PayPal) and purchase history
  • Technical Data: IP address, browser type, and device information—think of it as the digital equivalent of measuring for the perfect overshirt fit
  • Preferences: Your interactions with our site, much like our design team notes seasonal fabric preferences

2. How We Use Your Information

We employ your data with the precision of our Lancaster design studio:

  • To process orders for your fleeces or multipack tees with artisan-level attention
  • To provide customer support from our Penny Street headquarters
  • To improve our collections—like refining our crochet shirt patterns based on global feedback
  • For security purposes, implementing encryption as carefully as we select fabrics

3. Data Sharing & Global Transactions

Like our clothing designed for urban explorers worldwide, some data travels internationally:

  • Payment Processors: We partner with trusted providers (Visa/MasterCard/JCB/PayPal) who handle transactions in GBP
  • Shipping Partners: Only necessary delivery information is shared (excluding sensitive payment details)
  • Legal Compliance: We may disclose information when required by law—with the same reluctance we’d have about sharing our knitwear patterns

We never sell your data to third parties—your trust is more valuable than any marketing list.

4. Data Storage & Security

We protect your information with the same care we apply to our signature outerwear:

  • Industry-standard encryption for all transactions
  • Regular security audits—like quality checks on our overshirts
  • Limited data retention periods (we don’t hoard information like fast fashion)

5. Your Sartorial Rights

You maintain control over your data, just as you curate your urban wardrobe:

  • Access: Request details of your personal information
  • Correction: Update inaccuracies (like adjusting a jacket size)
  • Deletion: Request removal of non-essential data (excluding transaction records we’re legally required to keep)
  • Preferences: Manage marketing communications at any time

Contact our Lancaster team at [email protected] to exercise these rights.

6. Cookies & Digital Footprints

Our website uses cookies—not the edible kind, but digital markers that help:

  • Remember your preferences (like your affinity for Cuban collar shirts)
  • Analyze site traffic patterns (similar to how we track popular collections)
  • Enable seamless checkout (as smooth as our gift card redemption)

You can manage cookies through your browser settings—though disabling them may affect functionality, much like removing lining from a jacket.

7. Policy Updates

Like our seasonal collections, this policy may evolve. Significant changes will be communicated with the same care we announce new collaborations.

Last updated: [Insert Date]

The Urban Wear Shop Team
89 Penny St, Lancaster, GB LA7T 5OY
[email protected]